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Wine Decision Time? Don’t Tolerate Decision Fatigue

  • Posted by The CorkGuru
Decision Fatigue, it’s a real thing. It happens at the end of the day when you have already made so many decisions that you’re out of gas. Unfortunately, this is when your guests are also making that key wine decision (obviously, not IF they are drinking the wine but WHAT they are going to drink!). This also explains […]

A Few Traits Of Highly Successful Restaurant Managers

  • Posted by The CorkGuru
It takes a special kind of breed to be a successful restaurant manager. They have to wear many hats and wear them well. Responsibilities run the gamut. From schedule creation, food quality and kitchen maintenance checks, to menu creation, pricing decisions, and supplies. Of course, an effective manager is capable of crushing these tasks. But […]

Five Simple But Often Overlooked Things To Do For A Better Guest Experience

  • Posted by The CorkGuru
Are you a restaurateur or a Broadway director? If you’re doing your job right, you probably feel like a little of both. Here, we’ll take a look at five simple, but often overlooked things you can do to offer a better guest experience at your restaurant.  Directors of stage productions have the responsibility of choreographing […]

Protecting Guests’ Data is Good CRM, Here Are Some Tips To Keep It Secure

  • Posted by The CorkGuru
Restaurants and retailers around the country continue to be plagued with the threat of cyber-attacks. Target, Eddie Bauer, Wendy’s, O’Charley’s, are just a few of the major brands recently affected by data breaches, leaving millions of consumers’ credit card information at risk, as well a risking your customer relationship management (CRM).  This threat is an […]

Here’s What Good CRM Should Feel Like From The Perspective Of A Guest

  • Posted by The CorkGuru
To date, the use of technology in restaurants has centered mostly around managing purchases, money, personnel and, sometimes, tables. After all, this industry is built on human connections and is rooted in all the real-world smells, tastes, sounds and feelings that make a great night out. While the idea of great hospitality and customer relationship […]

Making Your Restaurant A Better Workplace For Women

  • Posted by The CorkGuru
More than half of those who work in food service are women, but the unfortunate truth is that jobs in the restaurant industry are often riddled with conditions that make them especially tough for female workers.  Businesses have a vital role to play in making jobs fair and decent. For the restaurant industry, this is […]

Your Wine Program as a Business: 4 Tips for Success

  • Posted by Danielle Gillespie
The restaurant industry is tough and competitive. Rising labor and material costs put the squeeze on profits. You’re constantly faced with the question of how do I increase profits while maintaining costs? In fact, we were discussing this very problem with one of our industry friends last week and we believe there is a move […]

Ways To Keep Your Guests Coming Back To Your Restaurant

  • Posted by The CorkGuru
The restaurant industry has hit its saturation point, and the bubble may be ready to burst, according to some restaurant industry experts. These experts cite rising rents, increases in minimum wage and fierce competition as some of the reasons behind the struggle of many restaurateurs today. This, of course, is not true for all areas. […]

Four (More) Reasons Your Restaurant Needs Technology

  • Posted by The CorkGuru
Not feeling confident with your restaurant operations? With new apps and software systems entering the market everyday, it can be hard to know where to start. Here’s a quick guide to the biggest changes. Restaurants continue to have the highest rate of failure amongst new small business endeavors. Why? Razor-thin margins, huge competition, and the […]

Where Restaurant Technology Was, Where It’s At Now And Where It’s Likely Going

  • Posted by The CorkGuru
The best way to make people “get” a new technology? Give them context: Explain what familiar thing or service the bright shiny thing replaces.  Then show how the new improves upon the old.  In that spirit, here’s the past, present, and imminent future of restaurant guest management, in several different applications. Reservations Past: Diners pick […]