Decision Fatigue, it’s a real thing. It happens at the end of the day when you have already made so many decisions that you’re out of gas. Unfortunately, this is when your guests are also making that key wine decision (obviously, not IF they are drinking the wine but WHAT they are going to drink!). This also explains […]
It takes a special kind of breed to be a successful restaurant manager. They have to wear many hats and wear them well. Responsibilities run the gamut. From schedule creation, food quality and kitchen maintenance checks, to menu creation, pricing decisions, and supplies. Of course, an effective manager is capable of crushing these tasks. But […]
Are you a restaurateur or a Broadway director? If you’re doing your job right, you probably feel like a little of both. Here, we’ll take a look at five simple, but often overlooked things you can do to offer a better guest experience at your restaurant. Directors of stage productions have the responsibility of choreographing […]
Restaurants and retailers around the country continue to be plagued with the threat of cyber-attacks. Target, Eddie Bauer, Wendy’s, O’Charley’s, are just a few of the major brands recently affected by data breaches, leaving millions of consumers’ credit card information at risk, as well a risking your customer relationship management (CRM). This threat is an […]
To date, the use of technology in restaurants has centered mostly around managing purchases, money, personnel and, sometimes, tables. After all, this industry is built on human connections and is rooted in all the real-world smells, tastes, sounds and feelings that make a great night out. While the idea of great hospitality and customer relationship […]
More than half of those who work in food service are women, but the unfortunate truth is that jobs in the restaurant industry are often riddled with conditions that make them especially tough for female workers. Businesses have a vital role to play in making jobs fair and decent. For the restaurant industry, this is […]
The restaurant industry is tough and competitive. Rising labor and material costs put the squeeze on profits. You’re constantly faced with the question of how do I increase profits while maintaining costs? In fact, we were discussing this very problem with one of our industry friends last week and we believe there is a move […]
The restaurant industry has hit its saturation point, and the bubble may be ready to burst, according to some restaurant industry experts. These experts cite rising rents, increases in minimum wage and fierce competition as some of the reasons behind the struggle of many restaurateurs today. This, of course, is not true for all areas. […]